Health & wellbeing


Make sure to obtain your Overseas Student Health Cover card.  If you do not receive it at Orientation, ask for it and then keep it with you in your wallet or bag.

  • How to obtain overseas student health cover (OSHC) and rebates
    International students are required to have Overseas Student Health Cover (OSHC) before coming to Australia. You must maintain your health insurance during your study in Australia.
    There are two options to obtain OSHC:Step 1:
    Your University/College provider arranges course-length OSHC with the University’s preferred health insurance provider. You can pay the health cover premium when accepting your offer of place. The University/College will inform DIAC that OSHC is in place for you (and your family members) and indicates this on your Confirmation of Enrolment (COE). OrStep 2:
    You purchase OSHC insurance from an approved Australian health insurance provider. When you accept your unconditional offer of place from your chosen institution, you will need to indicate that you have purchased OSHC for the duration of your course.Step 3, Rebates/Claims:
    Hospital bills are normally sent direct to the health insurance provider for payment. In general, you will need to pay for other medical treatment and medicines, and seek reimbursement (for a percentage of the total cost) from your chosen OSHC provider. You can submit a claim online or by post, depending of your chosen provider.
    Only certain companies are allowed to offer health insurance to international students. Currently they are:
    –  Medibank Private
    –  OHSC Worldcare
    –  BUPA OSHC
    –  Australian Health Management GroupStep 4:Medical emergencies are generally covered by your overseas student health cover.  Make sure you always carry your card at all times.

    Step 5:

    If you are renewing your student visa within Australia and more than one year since you last took your medical examinations, you will need to do the medical examinations again.

  • Choose a doctor and obtain the rebate
    In Australia you do not have to go to a hospital to see a doctor. You can see a doctor (also known as a GP – General Practitioner) in their private practice or medical centre, with part or the entire doctor’s fee being covered by Medicare or OSHC. You must make an appointment to see a GP.
    Note: It is important to note that some GP surgeries will request full payment from you at the time of consultation and you will need to present the receipt to claim the rebate back from your health cover provider.Step 1:
    Keep your receipt to claimStep 2:
    Contact your OSHC Provider and follow the steps to make a claim, the best place to find out more is to visit their website.
    Helpful websites:
    – www.medibank.com.au
    – www.oshcworldcare.com.au
    – www.overseasstudenthealth.com
    – www.ahm.com.au
  • Obtain medicine (prescribed by the doctor or over-the-counter
    Medication prescribed by your doctor is not free. You must pay the pharmacy/chemist.
    If the cost is more than *AU$30.70 you can claim the difference back from your OSHC provider. Many pharmacists will offer you the option of having a “generic” brand of medicine.
    If the prescription medicine the Doctor has prescribed is also made available by a company which produces generic brands at cheaper prices, this option will be offered to you. This is ONLY offered if the content of the medicine is exactly the same as that prescribed by your Doctor. It will, however, assist you to pay less for your medicine.Step 1:
    Take the prescription given to you by the doctor to a Pharmacy or Chemist to obtain the medication.Step 2:
    You will need to provide the pharmacy with your OSHC card, your full name and address.Step 3:
    You are able to walk in off the street to any pharmacy/chemist/drug store in Australia and will only have to wait a short while for your prescription medicine to be prepared.Note:  Pharmacies/chemists also provide a variety of over-the-counter medications useful for treating colds, headaches, allergies and the like which do not require a prescription. Ask the pharmacist on duty for advice regarding the best medication for your symptoms. Ensure that you advise the pharmacist of any other medications you may be taking.
  • Health services
    International students are required to have Overseas Student Health Cover (OSHC) before coming to Australia. You must maintain your health insurance during your study in Australia.
    In Australia you do not have to go to a hospital to see a doctor. You can see a doctor (also known as a GP – General Practitioner) in their private practice or medical centre, with part or the entire doctor’s fee being covered by Medicare or OSHC. You must make an appointment to see a GP.Note:  It is important to note that some GP surgeries will request full payment from you at the time of consultation and you will need to present the receipt to claim the rebate back from your health cover provider.There are two options to obtain OSHC:

    1. Your University/College provider arranges course-length OSHC with the University’s preferred health insurance provider. You can pay the health cover premium when accepting your offer of place. The University/College will inform DIAC (Department of Immigration and Citizenship) that OSHC is in place for you (and your family members) and indicates this on your Confirmation of Enrolment (COE).
    2. You purchase OSHC insurance from an approved Australian health insurance provider. When you accept your unconditional offer of place from your chosen institution, you will need to indicate that you have purchased OSHC for the duration of your course.
    3. Rebates/Claims: Hospital bills are normally sent direct to the health insurance provider for payment. In general, you will need to pay for other medical treatment and medicines, and seek reimbursement (for a percentage of the total cost) from your chosen OSHC provider. You can submit a claim online or by post, depending of your chosen provider.
      Contact your OSHC Provider and follow the steps to make a claim, the best place to find out more is to visit their website. Only certain companies are allowed to offer health insurance to international students. Currently they are:
      – Medibank Private
      – OHSC Worldcare
      – BUPA OSHC
      – Australian Health Management Group
    4. Emergencies are usually covered 100% by your OSHC insurance.  Make sure to carry your OSHC card at all times.

Seeking Medical Assistance

  • Carry your Overseas Student Health Cover (OSHC) card with you at all times.
  • When visting the doctor, you will need to pay for their services (some doctors may bulk bill at no cost to you).
  • Keep all receipts so you can obtain reimbursement later.
  • All medical emergencies are covered by your Overseas Student Health Care (OSHC).
  • If you are unable to attend classes due to being sick, you should obtain a medical certificate from your doctor.

Look after yourself

  • Eat a balanced diet – make your stay in Australia an opportunity to learn how to cook!
  • If you drink alcohol, you must observe Queensland’s liquor licensing laws (www.olgr.qld.gov.au).
  • Excersice regularly – practice your favourite sport or learn a new one that is unique to Australia.
  • The Australian sun is very strong. Use sunscreen every day and wear a hat and sunglasses.
  • Drink plenty of water to avoid heatstroke in Summer.
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